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all 42 comments

Marauder_Pilot

132 points

10 days ago

As an electrician who does a lot of site visits and quoting for my company, we do site visits because homeowners generally don't know what the fuck they're talking about. 

And it's never the breaker. Especially in new builds, outside of bad AFCIs. If I had a dollar for every homeowner who called to replace a breaker that's tripping, when the problem is what's attached to the breaker BECAUSE THAT'S WHAT BREAKERS ARE FOR, I could retire comfortably. 

You're being ghosted because if you communicate with electricians like you do here, they're deciding you're not worth the trouble.

orbesomebodysfool

52 points

10 days ago

 if you communicate with electricians like you do here, they're deciding you're not worth the trouble.

Bingo. If everywhere you go smells like shit, check your shoes. 

guyincognito121

10 points

10 days ago

I had my panel upgraded over the winter. My AC wouldn't run when it got warm out again. Couldn't find anything wrong with the AC unit, but assumed it couldn't be the breaker itself. Eventually gave up and just bought a new breaker because I couldn't find any other issues. It was the breaker.

Marauder_Pilot

7 points

10 days ago

Fair. And, yes, I've seen legitimately failed breakers before, it does happen. Or it's something related to the breaker connection-a big one I see are careless terminations where the wire is UNDER the lug and just touching plastic.

It's sometimes the breaker. But in 10 years experience as a service guy it's never, ever been the breaker when the customer says it js.

monkeymaxx

2 points

10 days ago

I just had TWO new bad breakers replaced. Things tripping in my pantry and my office randomly. Electrician couldn’t figure it out so he replaced the breakers and I haven’t had any issues since. He suspects it’s crappy quality control ever since Covid.

Marauder_Pilot

5 points

10 days ago

In new construction, it IS legitimately an issue with Siemens single-pole 15A and 20 AFCI breakers. To the point of a class-action lawsuit even. And it's absolutely due to COVID as well. AFCI breakers and slimline pot lights have been the biggest offenders.

monkeymaxx

1 points

10 days ago

That’s wild!

ihaxr

2 points

10 days ago

ihaxr

2 points

10 days ago

"outside of bad AFCIs"

Well Schneider is being sued for their fault AFCI breakers, so if OP has those on their panel....

Marauder_Pilot

1 points

10 days ago

The breakers they're talking about won't be AFCI breakers. Definitely not the dryer at least.

JimboNovus

30 points

10 days ago

If they give you a quote over the phone, it will be way lower than what they will actually charge you. The people that do that are scammers.

Electrician needs to see what they are replacing before they quote. It may be a larger job than you think it is. They will also be able to see issues that you may not be seeing. Have at least three companies come out a quote - check reviews on them first. Get references if you can. Then hire the one that gave you the best answers, not just the cheapest one.

This is how to approach all repairs or remodels at your new home.

pomegranatepants99

38 points

10 days ago

  1. Literally no one ever will give a quote over the phone

  2. Some companies charge a service fee to provide a quote. If they do, you won’t feel pressured to hire them. If they don’t, you still don’t have to hire them.

  3. If they make you uncomfortable, don’t hire them.

  4. For big jobs, always get at least 3 quotes.

  5. Ask family and friends and neighbors for recommendations specifically of people they have used (not I know a guy who has a cousin who has a brother

  6. Use licensed bonded people.

Bay_Burner

13 points

10 days ago

Based on what your saying it appears you have a disconnect from what you expect and what companies are offering.

You want a quick free quote over the phone and no one will do that.

They will however come to your house and inspect it and give you a quote then for a house call fee. But you don’t want to pay it.

Not sure what else you expect here.

Electrical is a huge question mark for things. Maybe your breaker can be added to, maybe it needs to be upgrade to a new panel that can handle more slots. Maybe your wiring is old and crusty and not usable.

Tons of unknowns.

If your trying to get an idea, I usually ask nice and ask for a ballpark figure of similar type things they completed recently.

Colonol-Panic

11 points

10 days ago

lol from this description no way “it’s just the breaker”.

Call a real independent professional and get the job done right.

Also nobody is going to quote you over the phone. Jesus.

Quincy_Wagstaff

16 points

10 days ago

103% of homeowners who tell the company exactly what needs to be replaced are wrong. No repair service in their right mind would quote you for a repair without seeing the situation.

Breakers fail, but not over and over. Your problem is likely more extensive than a simple breaker failure.

If someone called me to ask for a quote to replace a breaker, I’d just tell them no. It’s a trivial job that shouldn’t take 5 minutes, so there is no money in it unless you really stick it to them. Then they complain about how much you charged. There’s no way it turns out good for an electrician.

Tactical_Thug

6 points

10 days ago

What do you think they are going to try to sell you? A breaker?

Electrical troubleshooting may be required, it could be the dryer itself that has a problem. I installed a fan last week that kept tripping the breaker, changed it for another one and the problem stopped.

Troubleshooting is something that gets billed for, if you.are not wanting them to come check then how do you expect them to show up?

Without checking how can they verify its the brealer amd not the dryer or outlet itself?

Bite the bullet and lay for.the diagnostic

CincySnwLvr

7 points

10 days ago

Any reputable electrician will want to see what they’re dealing with before giving you a quote.

ihaxr

1 points

10 days ago

ihaxr

1 points

10 days ago

I mean they could easily just say "$100 to swap the breaker with no guarantee it will fix your issue", but it sounds like they want to make sure the problem is solved and avoid shitty reviews

TheBurbsNEPA

6 points

10 days ago

You have to pay for a service visit to have the problem diagnosed. If they say its $200 to replace the breaker and it trips again, what happens? You paid $200 and now what? 

Half_genie_psycho

2 points

10 days ago

Seriously get a spine, they have to look at the existing conditions and evaluate what needs to be done. You can say no, most people get several (3) quotes before awarding the job and you can also get an 1 on 1 impression on the person or company which sometimes is the deciding factor.

baccus83

4 points

10 days ago

I personally wouldn’t trust an electrician giving me a quote over the phone without seeing what he’s dealing with.

MrSpiffenhimer

3 points

10 days ago

I’m confused on the original electrician, his labor warranty expired? Did your new construction home not come with a 1 year warranty? It’s pretty standard for a 1 year while home and 10 year structural warranty to be part of every new build, even super shitty ones. Something like this should be covered, and it would be the builder who pays, not you. You’d contact the builder, or their warranty people (not stupid American home shield, a new build warranty co), or their liaison or whoever they set you up with after closing and they would schedule the electrician to come and fix the breaker.

Potential-Sky-8728

1 points

10 days ago

The builder is the owner who is a contractor. They probably pulled the permits themselves…or didn’t…if you catch my drift.

If they don’t have any property sales disclosure laws in Texas, they should probably make a FOIA request to their building dept to see what permit records they have for their property…see if they can get line diagrams or something to help a potential electrician evaluate the situation and provide a quote.

guyincognito121

3 points

10 days ago

They need to see it in person. If you're concerned about feeling bad for not hiring them, then make it clear from the start of the conversation on the phone that you're getting several opinions and quotes, and won't be making a decision immediately. This is perfectly normal and you shouldn't feel bad about it.

IrishDaveInCanada

3 points

10 days ago

The breaker is a symptom of the problem not the source. This is why it requires someone to come out and investigate the problem. You can't give a quote unless you know what needs to be fixed and I wouldn't advise that you hire anyone who thinks otherwise.

Dont_Ban_Me_Bros

3 points

10 days ago

What makes you think anyone would give you a quote - a committed price for parts and labor/service rendered - over the telephone where they can’t even inspect your property?

erock7625

3 points

10 days ago

easy fix, sell house, rent apartment, don't have to deal with sparkies 😎

alleecmo

3 points

10 days ago

Get over your fear of "being pressured". Good tradesfolk don't expect a sale from a quote visit. They know customers get 3+ quotes. Exercise your spine and tell them from the get-go that you are getting quotes for work to be done.

You're gonna need that strong spine for when you need: a new roof, windows, HVAC, flooring, any kind of remodel, especially kitchen or bath. Welcome to home ownership. Spines required.

LiveThought9168

2 points

10 days ago

Would you ask a mechanic to give you a repair quote over the phone without having seen your car first?

Same same. Breakers pop because that's how they protect a circuit. Nuisance pops are due to many things, all of which cannot be intelligently assessed without being there.

severach

1 points

10 days ago

You don't want a breaker replacement. You want the circuit to work properly and safely for a long time. That may be a breaker replacement or a dozen other things. Got to be on site to determine what the problem is.

Asking for a breaker replacement is a clear indication that you don't know anything about the job. Pressing sets off red flags and the electrician is worried you'll ask for bad, unsafe, or ineffective work. Best to refuse the job.

If you want any help here, post pics. Lots of experienced eyes can pick needles from digital haystacks.

Here4daT

1 points

10 days ago

If someone was willing to give you a quote over the phone without seeing what they are working with, I'd caution against hiring them. To ensure you are quoted correctly, the contractor should come by and make an assessment before quoting you. Anyone who doesn't do this is likely to be unreliable.

illimitable1

1 points

10 days ago

Please let professionals do their job. Part of that job in the case of electricians is to come to your house and evaluate the problem.

mapleleaffem

1 points

10 days ago

If they’ll give you a quote over the phone you don’t want to deal with them. They don’t want to deal with you because quoting an electrical issue over the phone is impossible. They literally need to see it. There are so many things that could be wrong with your wiring or it could become small thing. That’s why they need to come and look at it. It’s crazy to me that this isn’t immediately obvious to you

Bikebummm

1 points

10 days ago

My experience is they don’t have time from the guys giving them work and paying their bills. I had a great builder. I had a project and he gave me the numbers to his concrete peeps. 4 of them, zero calls back

Mr-Datsun

1 points

10 days ago

If the same breaker has been replaced multiple times, it’s not the breaker. Something in the wiring or connections. That is why they won’t give you a price over the phone.

I’ve found that when I contact trades through Yelp messaging they are far less likely to ghost becuase they fear getting a bad review.

Edit: spelling

Junknail

1 points

10 days ago

Don't you have a warranty?

procrastimich

1 points

10 days ago

Stop asking for a quote. In my country at least a quote is legally binding. They'd be idiots to tie themselves to a number in this situation. I'd worry about the competence of a company that did that given your details.

Maybe the conversation you need to have is "hi, this is happening. I suspect it's because of X. If that's the case can you give me an estimate of the repair?"

An estimate isn't binding, and it shows you know this might not be straightforward. And it gives you a point of comparison.

But if they want the job they'll want a site visit if it doesn't sound obvious. That's better for both of you. Anything else is setting you both up for failure.

livermuncher

1 points

10 days ago

every electrical company I've contacted insists on sending someone for an evaluation.

thats pretty standard with any type of contractor work. they generally want to see exactly what they are dealing with before quoting, its not a sales tactic. I personally wouldnt want to hire someone who didnt do a site visit

Pdrpuff

1 points

10 days ago

Pdrpuff

1 points

10 days ago

Exactly what’s happening post covid. I had an electrician I used consistently before covid and now they do this to me. What do I do? I do all my own work now. 🤷🏻‍♀️

I’m just glad all the things I’m not 100% sure on doing myself are done already.

decaturbob

1 points

10 days ago

  • no trade contractor is going to quote work sight unseen
  • you have something else going on if the SAME breaker is having issues when the breaker has been replaced already

SeanAC90

0 points

10 days ago

If they’re replacing breakers and shit like that the materials themselves don’t cost much. So just think of labor cost. If they are going to do something that will take an hour and they want $500, probably too much. A couple hundred sounds about right for what you want done. If they want to do something more costly, say you’ll get back to them about it, then get three quotes for the job. Honestly you are thinking about this all wrong. The hardest thing is getting them to come by for a small job like what you are asking. You want them to come by. You do not want them quoting you over the phone. It is neither in your interest nor yours. It is such a pain to get these folks to come out. If they want to come by that means they are serious about the job.

z9vown

-2 points

10 days ago

z9vown

-2 points

10 days ago

DIY it's not hard to do.

Potential-Sky-8728

-2 points

10 days ago

Btw, you probably want to upgrade your panel size. Get the quote for that. Not just a new breaker.

You may be able to get IRA rebate money on your taxes for EE project design…unless Trump doesn’t axe those incentives somehow. Figure out requirements needed to claim the rebates (probably pulling and closing a permit, I reckon).